When your LG front‑load washer displays an IE error code, it’s telling you there’s a water inlet problem, meaning the machine is not filling with water normally within the expected time frame. (Partselect)
In most LG models, this is triggered when the washer fails to detect adequate water entering the drum during the initial fill stage. (LG)
In short:
- IE = Inlet Error
- The washer isn’t receiving enough water to begin the cycle properly
- The machine stops filling to protect the system from running dry or improperly filling
Common Causes of the IE Error
Here are the most frequent causes behind this error code:
1. Water Supply Problems
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Water faucets not fully open
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Low water pressure from your home supply
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Blocked or partially closed supply lines
Without sufficient water pressure, the washer can’t fill fast enough, triggering IE.
2. Kinked or Blocked Inlet Hoses
If the hoses feeding the washer are bent, twisted, or clogged, water flow can be restricted, leading to IE.
Always inspect hoses for damage or sharp bends.
3. Dirty or Clogged Inlet Filters
Most LG washers have small mesh filters where the water hose connects, these can collect debris, sediment, or mineral buildup over time.
Blocked filters reduce water flow into the machine.
4. Faulty Water Inlet Valve
The valve controls water entering the washer.
If it’s malfunctioning (electrically or mechanically), the washer may not fill correctly, triggering the IE code.
5. Frozen Pipes or Cold Weather Issues
In colder climates, water in the supply hoses or pipes can freeze, stopping flow entirely, especially if the washer is in an unheated garage or basement.
Step‑by‑Step Troubleshooting
Before calling support, you can try these fixes:
1. Check Your Water Supply
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Confirm both hot and cold water valves are fully open
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Turn the faucet on and check if water flows freely
If water is weak or stops, that’s likely the cause.
2. Inspect and Straighten Hoses
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Look for kinks, twists, or pinches
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Replace hoses if damaged
Even small bends can block sufficient water flow.
3. Clean the Inlet Filters
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Turn off water and power
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Remove hoses from the washer
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Pull out the small mesh filters
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Rinse thoroughly to remove buildup
Then reconnect everything securely.
4. Test a Quick Cycle
After cleaning and checking everything, run a short or rinse cycle to see if the error clears.
When to Call a Technician
If you still see the IE error after:
- Checking water valves
- Straightening hoses
- Cleaning filters
- Trying a reset…
…it may indicate a faulty water inlet valve, bad pressure sensor, or internal electrical issue that needs professional attention.
Tips to Prevent IE Errors
- Keep inlet filters clean
- Replace old or brittle hoses
- Check supply lines seasonally (especially in winter)
- Ensure strong, consistent home water pressure
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